The university's refund policy is published in each of the university bulletins: the undergraduate bulletin, the graduate bulletin, and the law bulletin. Specific deadline dates are customarily published in each semester's academic calendar available on the web site. A quick link to the current semester's refund schedule can be found here.
The university’s general policy on refunds is described below. Federal statute requires an alternate calculation for recipients of federal Title IV financial assistance. More information on the alternate calculation for federal aid can be obtained from the Scholarships and Financial Aid office. Please note that this alternate calculation may affect the amount of money you owe or is owed to you by the university.
Full-time students who withdraw from the university or part-time students who drop a course(s) may be entitled to a refund of all or a percentage of their tuition. Refunds are available through direct deposit or through a check. Students who withdraw must return a completed withdrawal form to the Office of Student Records. Mere cessation of attendance does not constitute withdrawal. The date of receipt of the withdrawal notice by the Office of Student Records will determine the amount of tuition refund. Refunds are a percentage of the tuition payable in the semester in which the student withdraws, not a percentage of the total amount billed. Only tuition is refundable. No refunds are made when a student is suspended or dismissed for academic, disciplinary, or financial reasons, or when a full-time student reduces their course load to part-time after the deadline for a 100% refund.
Tuition refunds are made for the semester-long fall and spring semesters on the following basis:
- If formal notice is received within two weeks after the beginning of the semester, a refund of 100 percent of tuition is made.
- If formal notice is received within five weeks after the beginning of the semester, a refund of 50 percent of tuition is made.
- No refunds are allowed after the fifth week of classes.
Summer Semester/Special Session
Since special sessions, short sessions, and summer sessions vary in length, students are encouraged to refer to the academic calendar for those refund deadlines. Click here for a quick link to the current semester's refund schedule.
Students forced to withdraw for medical reasons are referred to the Office of Student Affairs for special medical withdrawals.
Students who withdraw from the university may be entitled to a refund of all or a percentage of their room and board charges. Students who withdraw must return a completed withdrawal form to the Office of Student Records that includes appropriate signatures from the Office of Residential Life and the Office of Student Affairs. Mere cessation of attendance does not constitute withdrawal from the university. Students wishing to cancel housing and remain a student of the university and who are eligible to move off-campus are also entitled to a refund of a portion of their room and board charges. Students wishing to cancel their housing must do so in writing to the Office of Residential Life.
The amount of refund will be determined by the date of receipt of the withdrawal notice by the Office of Student Records, or the date of official check out from the student's assigned residence hall, whichever is later. No refunds of room or board will be made when a student is evicted, suspended, or dismissed for academic, disciplinary, or financial reasons. Residence council fees are non-refundable.
- If formal withdrawal notice and residence hall check out are received within two weeks after the beginning of the semester, a refund of 100 percent of room and board, less actual Wolf Bucks used, is made.
- If formal withdrawal notice and residence hall check out are received within five weeks after the beginning of the semester, a refund of 50 percent of room and board, less actual Wolf Bucks used, is made.
- No refunds are allowed after the fifth week of classes.
During summer sessions, room and board charges will be pro-rated to actual usage, rounded up to the next full week when a student officially withdraws. However, no refunds on room or board will be given after 50% of the session has expired.Unused Wolf Bucks purchased for the summer sessions are not refundable other than by official withdrawal from the university, but are carried forward to the next academic year for students who continue their enrollment at Loyola.
We believe it’s important to offer an easy, affordable way to protect the investment your family has made in higher education. That’s why Loyola University New Orleans has negotiated with GradGuard to provide our families with tuition insurance by Allianz Global Assistance featuring special plans and rates not available to the general public.
This coverage expands the scope of our refund policy by ensuring reimbursement for tuition, room and board, and other fees for covered withdrawals at any time during the semester. Plans also include Student Life Assistance: a 24-hour emergency hotline that offers students and parents even greater peace of mind.
At Loyola University New Orleans, we want the best for our students, and Allianz Global Assistance is a world leader in specialty insurance and assistance—helping over 35 million people protect their tuition payments, travel plans, and more each year.
Click here to learn more. (www.GradGuard.com/tuition/
When a student withdraws or reduces their enrollment, the student may be entitled to a tuition credit. Please refer to the tuition refund schedule.
A refund will be processed only after the withdrawal/drop process has been finalized and the Office of Student Finance verifies that no further adjustments will be made to the student account. For this type of refund, the credit will be returned depending on the original payment method. If any portion of the bill was paid by credit card, the refund will be issued back to the originating credit card. In the case of multiple credit card payments, the most recent card used will be refunded. If any portion of the bill was paid by personal check, a refund may be issued after the personal check clears.
If a credit exists on a student account due to an overpayment or excess financial aid, a refund may be issued to the student upon request. If any portion of the bill was paid by personal check, a refund may be issued after the personal check clears.
Loyola University New Orleans is offering this free service to its students who are eligible for refunds.
To have your tuition refund directly deposited into your checking or savings account, you must setup your e-Refund Profile. Once your profile has been created, complete the Online Refund Request Form.
(If you prefer a check mailed to you, please do not complete the e-Refund Profile or if you have one set up, please delete it. Refunds to parents and other third-party payers cannot be made by e-Refund. Checks will be mailed for these refund requests.)
Please make sure to complete all fields when completing your e-Refund Profile. Failure to do so could cause the direct deposit to be rejected by your financial institution.
E-Refund Profile Setup Instructions:
- Log in to LORA
- Under the Tuition and Billing section,
- Select Account Summary / Pay Tuition / Request Refund
- Click on the Pay Tuition Online / View e-Bills / Add Authorized Users / Create e-Refund Profile
Once you have read the instructions, click YES to proceed to our secure e-Commerce system
- On the top menu bar, click the eRefunds tab
- You may set up an account for direct deposit or edit an existing one
- Enter the information requested
- Read and accept the agreement with Loyola University New Orleans
- A message will appear confirming that your ACH refund account has been saved. Any refunds to the student will be processed using this direct deposit account until you change or remove it.
Please Note: e-Refunds can only be processed to the student and only if the student has a checking or savings account stored within the e-Commerce system. No parent or 3rd party refunds are allowed through the e-Refund process.
If you usually get a financial aid refund, read on! Once your aid has arrived and paid your tuition bill, you may have excess funds for books. Now you may be allowed to charge your textbooks directly to your tuition account - without waiting for your refund or waiting in line for a book voucher. Limits apply:
- Use for Textbooks only
- Max $600 undergraduates; $1,000 graduates and law
- Available throughout add/drop period — usually first 2 weeks in fall and spring semesters
Ask University Bookstore if you have credit available for your textbooks. They can tell you if you have available funds, meaning that you have excess financial aid or other available credit on your tuition account. Then be sure to include that amount on your refund request so we don't have to bill you for it later. In the event your refund is generated without deduction for bookstore charges you made, or if any financial aid or credit is reduced after you charge your textbooks, you are responsible to the university for the charges.
After all tuition, fees, and other charges are paid and you still have excess funds in your student account, you may request a refund. Direct Deposit refunds are available and can easily be set up. Refer to the Direct Deposit e-Refund section above.
A refund can be requested by using our online refund request form. Refunds usually require 7-10 business days processing time and will be released only when all funds are received. However, if payment was made by credit card, the same card used to make the payment will be refunded; see our Overpayment/Excess Aid section above.