Refunds

Refund PoliciesTuition Refund Insurance | Refund Deadlines | Overpayments/Excess Aid | Set up a Direct Deposit e-Refund | Textbook ChargesRequest a Refund Now

Refund Policies

The university's refund policy is published in each of the university bulletins: the undergraduate bulletin, the graduate bulletin, and the law bulletin. Specific deadline dates are customarily published in each semester's academic calendar available on the web site. A quick link to the current semester's refund schedule can be found here.

A student who withdraws from a course before the end of the term may be entitled to a refund of a percentage of the tuition charged for that course. The university’s general policy on refunds is described below. Federal statute requires an alternate calculation for recipients of federal Title IV financial assistance.  This alternate refund calculation is described in the Refund Policy section of the university bulletin and is initiated by the Scholarships and Financial Aid office.   Please note that this alternate calculation may affect the amount of money you owe or is owed to you by the university.  

Tuition

Full-time students who withdraw from the university or drop to part-time status or part-time students who drop a course(s) may be entitled to a refund of all or a percentage of their tuition. Refunds are available through direct deposit or through a check. Students who withdraw must return a completed withdrawal form to the Office of Student Records. The date of receipt of the withdrawal notice by the Office of Student Records will determine the amount of tuition refund. Refunds are a percentage of the tuition payable in the semester in which the student withdraws, not a percentage of the total amount billed. Only tuition is refundable. No refunds are made when a student is suspended or dismissed for academic, disciplinary, or financial reasons.

Fall/Spring Semester

Tuition refunds are made for the normal fall and spring semesters on the following basis:

  1. If formal notice is received within two weeks after the beginning of the semester, a refund of 100 percent of tuition is made.
  2. If formal notice is received within five weeks after the beginning of the semester, a refund of 50 percent of tuition is made.
  3. If formal notice is received within nine weeks after the beginning of the semester, a refund of 25 percent of tuition is made.
  4. No refunds are allowed after the ninth week of classes.

Summer Semester/Special Session

Since special sessions, short sessions, and summer sessions vary in length, students are encouraged to refer to the academic calendar for those refund deadlines. Click here for a quick link to the current semester's refund schedule.

Medical Withdrawal
Students forced to withdraw for medical reasons are referred to the Office of Student Affairs for special medical withdrawals.

Room & Board

Students who withdraw from the university may be entitled to a refund of all or a percentage of their room and board charges.  Students who withdraw must return a completed withdrawal form to the Office of Student Records that includes appropriate signatures from the Office of Residential Life and the Office of Student Affairs.  Mere cessation of attendance does not constitute withdrawal from the university.  Amount of refund will be determined by the date of receipt of the withdrawal notice by the Office of Student Records, or the date of official check out from the student's assigned residence hall, whichever is later.  No refunds of room or board will be made when a student is evicted, suspended, or dismissed for academic, disciplinary, or financial reasons.

Fall/Spring Semester

  1. If formal withdrawal notice and residence hall check out are received within two weeks after the beginning of the semester, a full refund of room and board charges is made, less a sum pro-rated up to the next full week of actual usage of room and board, and actual Wolf Bucks used.
  2. If formal withdrawal notice and residence hall check out are received within five weeks after the beginning of the semester, a refund of 50 percent of room and board, less actual Wolf Bucks used, is made.
  3. If formal withdrawal notice and residence hall check out are received within nine weeks after the beginning of the semester, a refund of 25 percent of room and board, less actual Wolf Bucks used, is made.
  4. No refunds are allowed after the ninth week of classes.

Summer Semester/Special Session

During summer sessions, room and board charges will be pro-rated to actual usage, rounded up to the next full week when a student officially withdraws.  However, no refunds on room or board will be given after 50% of the session has expired.  Unused Wolf Bucks purchased for the summer sessions are not refundable other than by official withdrawal from the university, but are carried forward to the next academic year for students who continue their enrollment at Loyola.

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Tuition Refund Insurance

With the current level of education costs, we have a concern for the student who suffers a serious illness or accident and has to leave Loyola before the semester is completed.  In many instances, it means not only the loss of time invested in studies, but also the loss of the semester's costs.

You can protect your college investment with Tuition Refund Insurance. This elective coverage offers up to a 100% refund for covered educational expenses, up to the policy limits, for students who can't complete classes for the semester due to a covered medical reason.

Learn more, or call our Tuition Refund Insurance provider at (877) 445-0264 with questions.

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Overpayments/Excess Aid

If a credit exists on a student account due to an overpayment, withdrawal, or excess financial aid, a refund may be issued to the student upon request. If any portion of the bill was paid by credit card, the refund will be issued back to the originating credit card.  In the case of multiple credit card payments, the most recent card used will be refunded.  If any portion of the bill was paid by personal check, a refund may be issued after the personal check clears. Please refer to the tuition refund schedule. Any form of financial aid (loans, grants, or scholarships) will be the priority form of payment to the tuition account. If a credit results from a combination of financial aid and a credit card payment after all adjustments have been made, the credit card will be refunded.

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Direct Deposit e-Refunds

Click here to view our instructional video on Creating an e-Refund Profile

Loyola University New Orleans is offering this free service to its students who are eligible for refunds.

To have your tuition refund directly deposited into your checking or savings account, you must setup your e-Refund Profile. Once your profile has been created, complete the Online Refund Request Form.

(If you prefer a check mailed to you, please do not complete the e-Refund Profile or if you have one set up, please delete it. Refunds to parents and other third party payers cannot be made by e-Refund. Checks will be mailed for these refund requests.)

Please make sure to complete all fields when completing your e-Refund Profile. Failure to do so could cause the direct deposit to be rejected by your financial institution.

E-Refund Profile Setup Instructions:

  • Log in to LORA
  • Under the Tuition and Billing section,
  • Select Account Summary / Pay Tuition / Request Refund
  • Click on the Pay Tuition Online / View e-Bills / Add Authorized Users / Create e-Refund Profile
  • You will be re-directed to the e-Commerce system
  • Under the Quick View section, select Create a Refund Profile tab
  • Select Payment Profile
  • Select Electronic Check under Add a Payment Method
  • Insert checking or savings bank account information
  • Select Refund Option
  • Save settings
  • Click the I Agree box to accept the agreement with Loyola University New Orleans
  • Confirmation appears that your ACH payment method has been saved to your account for future ACH payments and refunds. (The green check mark under Use for Refunds confirms that all refunds will be deposited to this account.)

Please Note: e-Refunds can only be processed to the student and only if the student has a checking or savings account stored within the e-Commerce system. No parent or 3rd party refunds are allowed through the e-Refund process.

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Textbook Charges

If you usually get a financial aid refund, read on! Once your aid has arrived and paid your tuition bill, you may have excess funds for books. Now you may be allowed to charge your textbooks directly to your tuition account - without waiting for your refund or waiting in line for a book voucher.  Limits apply:

  • Use for Textbooks only
  • Max $600 undergraduates; $1,000 graduates and law
  • Available throughout add/drop period — usually first 2 weeks in fall and spring semesters

Ask Follett Bookstore if you have credit available for your textbooks.  They can tell you if you have available funds, meaning that you have excess financial aid or other available credit on your tuition account.  Then be sure to include that amount on your refund request so we don't have to bill you for it later.  In the event your refund is generated without deduction for bookstore charges you made, or if any financial aid or credit is reduced after you charge your textbooks, you are responsible to the university for the charges.

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Request A Refund

Click here to view our instructional video on Requesting a Refund

After all tuition, fees and other charges are paid and you still have excess funds in your student account, you may request a refund or a deposit to your Express CardDirect Deposit refunds are now available and can easily be set up.  Click here to learn more about setting up an e-Refund profile.

A refund can be requested by using our online refund request form or from the Account Summary page in LORA. Refunds usually require about a week processing time and will be released only when all funds are received. However, if payment was made by credit card, the same card used to make the payment will be refunded; see our Overpayment/Excess Aid section above. If you want us to transfer funds to your Express Card for use across campus, just let us know how much you want us to transfer on the online refund request form or contact the Student Finance Office.

Proceed to Online Refund Request Form   
Even if you have set up an e-Refund profile, you will need to include your address on the refund request form.  It will be used only if the e-Refund is rejected by your financial institution.

 

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