Loyola University New Orleans is offering this free service to its students who are eligible for refunds.

To have your tuition refund directly deposited into your checking or savings account, you must setup your e-Refund Profile. Once your profile has been created, complete the Online Refund Request Form.

If you would like a Cares Act or HEERF 2 Grant directly deposited to your bank account, please also follow the instructions below to set up an eRefund profile.

If you prefer a check mailed to you, please do not complete the e-Refund Profile or if you have one set up, please delete it. Refunds to parents and other third party payers cannot be made by e-Refund. Checks will be mailed for these refund requests.

Complete all fields when completing your e-Refund Profile. Failure to do so could cause the direct deposit to be rejected by your financial institution.

E-Refund Profile Setup Instructions

  • Log in to LORA
  • Under the Tuition and Billing section,
  • Select Account Summary / Pay Tuition / Request Refund
  • Click on the Pay Tuition Online / View e-Bills / Add Authorized Users / Create e-Refund Profile

Once you have read the instructions, click YES to proceed to our secure e-Commerce system

  • Under the “My Profile Setup” on the right side of the screen, select “Electronic Refunds”
  • To set up a new account, please select the “Set up a new account” tab
  • Complete the required banking information for your personal checking or savings account
  • Click Continue
  • Please agree to the ACH Agreement; which gives Loyola University New Orleans authorizaton to debit or credit your bank account.  (Please note:  the word recurring  is used so Loyola does not have to obtain an ACH authorization each time you initiate a payment to Loyola or if Loyola issues a refund to you.  Loyola will not debit your account without your consent.)
  • Once you have agreed to the ACH agreement, a confirmaiton is displayed that you have successfully added your eRefund profile.

e-Refunds can only be processed to the student and only if the student has a checking or savings account stored within the e-Commerce system. No parent or third party refunds are allowed through the e-Refund process.

Proceed to submit your Online Refund Request form    NOTE:  Even if you have set up an e-Refund profile, you will need to include your address on the refund request form.  It will be used only if the e-Refund is rejected by your financial institution.