Frequently Asked Questions for Vendors

Below are some of the most frequently asked questions, to the Purchasing Department, by vendors. If your questions remain unanswered, please review our purchasing manual.

1. How do suppliers become eligible to do business with Loyola University?

2. Does Loyola have insurance requirements for its vendors?

3. Where will vendors be able to find out about Loyola University’s Bid Opportunities?

4. What is Loyola University’s billing address?

5. Who should I contact with payment/invoice inquiries?

6. What should I do if I do not have a Purchase Order (PO) number?

7. When Loyola University requests a statement from my company regarding outstanding invoices, how should my team format it?

8. Where does my company send confirmations that Purchase Orders (PO) have been successfully placed?

9. Where should my company send remittance changes and/ or mergers / acquisitions changes?

10. If my company has inquiries regarding contracts or price discrepancies on Purchase Orders, who should we contact?

11. Who is the contact person for Accounts Payable at Loyola University?

12. Is Loyola University a tax exempt organization?

13. How should my company handle credit memos and refund checks due to Loyola University?

14. Where should my company direct product recall information?

 

 

 

 

 

 

 

 

 

1. How do suppliers become eligible to do business with Loyola University?

To participate in the procurement process at Loyola University, a first-time vendor should register at our vendor creation form.

You must complete the vendor request form and include your W9 form for consideration.

2. Does Loyola have insurance requirements for its vendors?

Yes. You may find our insurance requirements here.

3. Where will vendors be able to find out about Loyola University’s Bid Opportunities?

All bid opportunities are available online at Open Bids/RFP's.

4. What is Loyola University’s billing address?

Please mail invoices to:

Loyola University New Orleans
Accounts Payable Department
6363 St. Charles Ave.
Campus Box 139
New Orleans, LA 70118

 

You may also email invoices to AP@loyno.edu

5. Who should I contact with payment/invoice inquiries?

Please contact Accounts Payable at 504-865-3144 or AP@loyno.edu

6. What should I do if I do not have a Purchase Order (PO) number?

Should a faculty or staff member attempt to place an order with your company, we ask you to request an official purchase order number or refer them to the Purchasing Department.

7. When Loyola University requests a statement from my company regarding outstanding invoices, how should my team format it?

Please ensure that all requested statements for Loyola are in Microsoft Excel format and include the PO numbers, invoice numbers, total amount of invoices, and remaining amount due. Loyola will not pay from statements.  Invoices must be submitted at the billing address indicated above.

8. Where does my company send confirmations that Purchase Orders (PO) have been successfully placed?

Please send all PO confirmations to purchase@loyno.edu or fax to 504-865-2149.

9. Where should my company send remittance changes and/ or mergers / acquisitions changes?

Please send to purchase@loyno.edu or mail to the Purchasing Department’s mailing address.

10. If my company has inquiries regarding contracts or price discrepancies on Purchase Orders, who should we contact?

Contact the Purchasing Department at 504-865-2290.

11. Who is the contact person for Accounts Payable at Loyola University?

Please call Accounts Payable directly at 504-865-3144.

12. Is Loyola University a tax exempt organization?

No, Loyola currently pays 2% to state and 5% to city on purchases of tangible goods (PTG).

Loyola is partially exempt from Louisiana State sales tax and Loyola’s tax exemption. Documentation may also be found at our tax exemption page.

13. How should my company handle credit memos and refund checks due to Loyola University?

If your company owes funds to Loyola please send a credit memo or refund check to the address below clearly specifying the information related to the refund.

Loyola University New Orleans
Accounts Payable Department
6363 St. Charles Ave.
Campus Box 139
New Orleans, LA 70118

14. Where should my company direct product recall information?

Please direct all product recall information to purchase@loyno.edu.