Troubleshooting Employee Web Services

Troubleshooting Employee Web Services

If you are logging on to Employee Web Services for the first time, click on the New User link on the Employee page. Your initial PIN will be e-mailed to your Loyola E-mail account. Upon your initial signon you will be required to change your pin to a number known only to you. If you have forgotten your pin, click on the "I forgot my PIN" link and answer your PIN question. If you have forgotten the answer to your PIN question, contact payroll@loyno.edu to have your PIN reset.

Please check the link below for compatible browsers: http://www.loyno.edu/infotech/browserdownloads.htm. You may also contact the Help Desk to schedule an upgrade if needed: support@loyno.edu

Do not “double-click” on any page in Employee Web Services.

Verify that the cookies are enabled on your browser.

Verify that you are retrieving the latest version of the page.

Clear the cache.