Plan Provider Addresses

Loyola University is excited to introduce you to Gallagher Benefits Services, Inc. (GBS) and their Benefit Advocate Center. This new broker partnership offers you assistance with claims questions and benefit issues. If you have any unresolved issues with our medical carrier (or any of our other providers), please feel free to call toll free 800-492-8005 or e-mail your Benefit Advocate Team at

Health Plan


Group No. 0903297
Customer Service: (855)293-8546
Medical Claims:
PO Box 30555
Salt Lake City, UT 84130-0555
OptumRx (Prescriptions):
Pharmacy Claims:
PO Box 29044
Hot Springs, AR 71903
Optum Rx Advocate (birth control coverage): 866-236-1495
United Behavioral Health (Mental Health Services)
(888) 265-2771

Care24 (Employee Assistance Program): (888)887-4114


Flex Spending Accounts

WageWorks - 2017
Claims Administrator
P.O. Box 14053
Lexington, KY 40512
(855) 774-7441

Dental Plan

P.O. Box 188037
Chattanooga, TN 37422-8037
(800) 244-6224
Policy No. 3215404

Vision Plan

AlwaysCare - 2015

(888)729-5433 ext. 2013

Supplemental Retirement Account (SRA) - Active Vendors

730 Third Avenue
New York, NY 10017
Participant Information Center 1-800-842-2776
Benefit Payment Information Center 1-800-842-2777

Supplemental Retirement Account - Previous Vendors

AIG-VALIC - Fred St. Clair
8545 United Plaza, Suite 220
Baton Rouge, LA 70809
1-800-892-5558 ext. 89074

American Century
4500 Main Street
Kansas City, MO 64141-6385

Fidelity Investments
433 E. Las Colinas Blvd., Suite 1160
Irving, TX 75039

Fidelity Investments Change of Address: (via phone, PIN required) 800-868-1023, or fax a request to 877-800-5762