Plan Provider Addresses

Loyola University is excited to introduce you to Gallagher Benefits Services, Inc. (GBS) and their Benefit Advocate Center. This new broker partnership offers you assistance with claims questions and benefit issues. If you have any unresolved issues with our medical carrier (or any of our other providers), please feel free to call toll free 800-492-8005 or e-mail your Benefit Advocate Team at Austin.GBS.CustomerService@ajg.com.

Health Plan

UnitedHealthCare

Group No. 0903297
Customer Service: (855)293-8546
 
 
Medical Claims:
PO Box 30555
Salt Lake City, UT 84130-0555
 
 
OptumRx (Prescriptions):
Pharmacy Claims:
OptumRx
PO Box 29044
Hot Springs, AR 71903
 
Optum Rx Advocate (birth control coverage): 866-236-1495
 
 
United Behavioral Health (Mental Health Services)
(888) 265-2771
 

Care24 (Employee Assistance Program): (888)887-4114

 

Flex Spending Accounts

WageWorks - 2017
Claims Administrator
P.O. Box 14053
Lexington, KY 40512
(855) 774-7441
 
 

Dental Plan

CIGNA
P.O. Box 188037
Chattanooga, TN 37422-8037
(800) 244-6224
Policy No. 3215404
http://www.cigna.com

Vision Plan

AlwaysCare - 2015

(888)729-5433 ext. 2013
www.alwayscarebenefits.com
 

Supplemental Retirement Account (SRA) - Active Vendors

TIAA
730 Third Avenue
New York, NY 10017
Participant Information Center 1-800-842-2776
Benefit Payment Information Center 1-800-842-2777
http://www.tiaa-cref.org/

Supplemental Retirement Account - Previous Vendors

AIG-VALIC - Fred St. Clair
8545 United Plaza, Suite 220
Baton Rouge, LA 70809
1-800-892-5558 ext. 89074

American Century
4500 Main Street
Kansas City, MO 64141-6385
1-800-345-3533

Fidelity Investments
433 E. Las Colinas Blvd., Suite 1160
Irving, TX 75039
1-800-275-7061

Fidelity Investments Change of Address: (via phone, PIN required) 800-868-1023, or fax a request to 877-800-5762