Student Survey

General Information

What was the reason that prompted your contact with the Bursar's Office?:

What payment option(s) do you use?:

You may select more than one answer

Of the responses you selected above, which is the most common way of processing your tuition payment?:

e-commerce services through LORA

u.s. mail

phone payment

cashier in the bursar's office

Have you used Loyola's e-commerce system to access your tuition account information? :

yes

Were you satisfied with the Bursar's e-commerce service offerings?:

yes

Please rate the following aspects of the Bursar's Office:

	Poor	Fair	Average	Good	Excellent
Courteousness of staff
Professionalism of staff
Promptness of service
Ease of finding information on Bursar website
Clarity of explanations I received
Overall quality of service I received

Additional comments/suggestions:

Loyola University New Orleans